Effective Date: April 13, 2026

Last Updated: April 13, 2026

1. Introduction

Welcome to Wallbeds Company (Westcott Designs Inc)  ("we," "us," or "our"). We operate an e-commerce website (the "Site") and are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, place an order, or contact us, we may collect:

• Full name and billing/shipping address

• Email address and phone number

• Payment information (processed securely through Stripe — we do not store your full credit card number)

• Order history and purchase details

• Communications you send us (e.g., customer service inquiries)

 

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• IP address and browser type

• Pages viewed, time spent on pages, and referring URLs

• Device type and operating system

• Cookies and similar tracking technologies (see Section 5 below)

 

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Wix (our website platform) — for hosting, analytics, and site functionality

• Stripe — for payment processing and fraud prevention

• Google Analytics — for website usage and traffic analysis

• Social media platforms (e.g., Facebook, Instagram, TikTok) — when you interact with our ads or social content

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment and shipping

• Communicate with you about your orders, returns, and customer service requests

• Send you promotional emails and marketing communications (with your consent where required)

• Improve our website, products, and services through analytics

• Display targeted advertising on social media platforms

• Detect and prevent fraud and unauthorized transactions

• Comply with legal obligations

4. Payment Processing — Stripe

All payment transactions on our Site are processed by Stripe, Inc., a third-party payment processor. When you make a purchase, your payment card information is transmitted directly to Stripe using industry-standard SSL/TLS encryption. We do not store, process, or have access to your full credit card number.

Stripe's use of your personal information is governed by the Stripe Privacy Policy, available at https://stripe.com/privacy. Stripe is a PCI-DSS Level 1 certified payment processor.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

• Essential Cookies: Required for the Site to function properly (e.g., shopping cart, login sessions).

• Analytics Cookies: Used by Google Analytics to collect aggregated, anonymized information about how visitors use our Site.

• Advertising Cookies: Used to deliver relevant advertisements on social media platforms such as Facebook, Instagram, Pinterest, and others.

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our Site. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

6. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this data only to improve our Site and services.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more at https://policies.google.com/privacy.

7. Social Media Advertising

We advertise and maintain an active presence on social media platforms, which may include Facebook, Instagram, TikTok, Pinterest, and others. These platforms may collect information about your interactions with our ads and content in accordance with their own privacy policies.

We may use tools such as Facebook Pixel or similar technologies to measure the effectiveness of our advertising and to retarget visitors who have shown interest in our products. This may result in ads appearing to you on those platforms after you visit our Site.

To manage your ad preferences on these platforms, please visit their respective privacy and ad settings.

8. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Stripe: For payment processing and fraud prevention.

• Wix: As our website hosting and e-commerce platform provider.

• Google: For analytics and advertising services.

• Social Media Platforms: For advertising and audience analytics.

• Shipping Carriers: To fulfill and deliver your orders (e.g., UPS, FedEx, USPS).

• Legal Authorities: When required by law, court order, or to protect our rights and the safety of others.

All third-party service providers are required to handle your information in accordance with applicable privacy laws and their own privacy policies.

9. Geographic Scope — United States Only

Our products and services are available exclusively to customers located in the United States. We do not ship to Alaska, Hawaii, California, Texas, Arizona, Florida, U.S. territories, or international destinations.

This Site is intended for use by U.S. residents only. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Order records: Retained for a minimum of 7 years for tax and accounting purposes.

• Account information: Retained as long as your account is active or as needed to provide services.

• Marketing data: Retained until you opt out or withdraw consent.

When your data is no longer needed, we will securely delete or anonymize it.

11. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, access controls, and secure hosting through Wix.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

12. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

13. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we correct inaccurate or incomplete data.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email we send.

• Do Not Sell: We do not sell your personal information.

Residents of certain states (including California under the CCPA/CPRA, Virginia, Colorado, and others) may have additional rights. To exercise your rights, please contact us using the information in Section 15.

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used and shared.

• Delete personal information we have collected, subject to certain exceptions.

• Correct inaccurate personal information.

• Opt-out of the sale or sharing of your personal information (we do not sell personal information).

• Non-discrimination for exercising your privacy rights.

To submit a California privacy rights request, please contact us at the information provided in Section 15. We will respond within 45 days of receiving your request.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where required, notify you by email or through a prominent notice on our Site.

Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

 

Wallbeds Company-Westcott Designs Inc.

Address 4455 Park Road

Benicia, CA 94510

Email: sales@wallbedscompany.com

Phone: 916-607-7728